Products
Business Communications with Cloudya
Cloudya enables you to communicate from anywhere by phone, video and screen sharing, or conferencing. Here’s what’s included:
Integrations
Learn more about which products you use to integrate NFON into your existing systems and tools to improve productivity and customer experiences.
Customer Contact
Get to know which NFON products can support you to provide the best customer contact and service.
Enablement
Benefit from the advantages of the cloud while keeping your existing telephone system.
- Nconnect Voice (SIP Trunk)
Solutions
By Industry
Find out how your business can benefit from cloud-based communication.
- Retail
- Finance & Insurance
By Use Case
Discover our broad product bundle that helps you deliver a positive experience at every point of interaction with your customers.
- Customer Support
Resources
Get Started
Gain useful insights about our products, trends and cloud telephony.
Cloudya at work
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Service
Technical Documentation
Always be up to date with trends and new NFON releases.
Client Areas
Configure your extensions individually and get full insights on your data records.
Partner
Partner with NFON
Looking for a new way to power your business? Discover the partnership with us and drive success for your customers.

Wefapress: Unifying communication channels

Wefapress is a German manufacturer of engineering plastics. With its international client base and global workforce, Wefapress needed a one-stop solution that connects their head office, sales representatives, and international production sites in one easily accessible communication platform.

Cloudya Premium with Microsoft Teams Integration fit their needs perfectly.

Industry: Technical plastics manufacturing
Headquarters: Vreden, Germany
Number of employees: 150 worldwide

Problems faced by Wefapress

Disorganized communication

Communication and collaboration channels were highly fragmented.
Calls were missed on a regular basis.
Managing communication was lacking transparency.

Low flexibility

Team members were tied to their desks, making flexible work models impossible.
Integration of the existing Gigaset DECT system with Microsoft Teams was envisioned.

Security concerns

Redundancy needed to be improved to guarantee operational continuity.
Data security and abiding EU-regulations was a major concern.

Our solution: Cloudya Premium

Cloud technology

Digital cloud platform that enables work from anywhere and any device.
Seamless switch to digital communication without any business interruption.

Smart integrations

Cloud telephony combined with integrations for MS Teams.
Easily accessible integrations within the whole MS Office Suite and existing Gigaset DECT system.

High security

High data security and total compliance with GDPR. All data stays inside the EU.
Fully redundant with location-unbound cloud communication. 100% uptime.

“Since we switched to NFON, we can finally take calls wherever we are and from any device. The integrations with Microsoft Teams have made things a lot easier, and we can use the whole Microsoft Teams suite, with any client or partner - just being a click away at all times.”

Jeanne Beck, Marketing Manager, Wefapress

NFON Integration for Microsoft Teams

Wefapress has benefited from Cloudya.
You can too!

Smooth transition and technical support from NFON.
One solution for calls, planning, and connection.
Improved focus, collaboration, and productivity.