Products
Business Communications with Cloudya
Cloudya enables you to communicate from anywhere by phone, video and screen sharing, or conferencing. Here’s what’s included:
Integrations
Learn more about which products you use to integrate NFON into your existing systems and tools to improve productivity and customer experiences.
Customer Contact
Get to know which NFON products can support you to provide the best customer contact and service.
Enablement
Benefit from the advantages of the cloud while keeping your existing telephone system.
- Nconnect Voice (SIP Trunk)
Solutions
By Industry
Find out how your business can benefit from cloud-based communication.
- Retail
- Finance & Insurance
By Use Case
Discover our broad product bundle that helps you deliver a positive experience at every point of interaction with your customers.
- Customer Support
Resources
Get Started
Gain useful insights about our products, trends and cloud telephony.
Cloudya at work
Ready for the cloud? Learn everything you need to know about Cloudya.
Service
Technical Documentation
Always be up to date with trends and new NFON releases.
Client Areas
Configure your extensions individually and get full insights on your data records.
Partner
Partner with NFON
Looking for a new way to power your business? Discover the partnership with us and drive success for your customers.

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+49 8000 - 63 66 24

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+49 800 63 66 555

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+49 8000 - 63 66 24

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Who is Vienna House? What was their telephony challenge?

An independent hotel group with 32 properties in eight European countries

Business Need

Vienna House wanted to ‘go digital’ and introduce digital journeys for guests of its two hotel brands, incorporating telephony functionality and other features specific to the hospitality sector alongside its existing property management system (PMS). The hotel group was also keen to avoid complexity in implementing and managing a new solution.

Vienna House, Business Need, telephone system, NFON, customer stories

Vienna House, benefits of choosing NFON, telephone system, NFON, customer stories

What are the benefits of choosing NFON?

According to Vienna House, no other service was able to offer what NFON has delivered. The PMS integration was swift and successful, increasing workflow efficiency and staff productivity. NFON has also proved very easy to administer – the process of setting up extra phones and ports has been effortless – while excellent support is always close at hand if needed.

“Working with NFON has been very positive because, instead of overcomplicating things, they focus on simplicity.”

Vienna House - Austria

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