Products
Business Communications with Cloudya
Cloudya enables you to communicate from anywhere by phone, video and screen sharing, or conferencing. Here’s what’s included:
Integrations
Learn more about which products you use to integrate NFON into your existing systems and tools to improve productivity and customer experiences.
Customer Contact
Get to know which NFON products can support you to provide the best customer contact and service.
Enablement
Benefit from the advantages of the cloud while keeping your existing telephone system.
- Nconnect Voice (SIP Trunk)
Solutions
By Industry
Find out how your business can benefit from cloud-based communication.
- Retail
- Finance & Insurance
By Use Case
Discover our broad product bundle that helps you deliver a positive experience at every point of interaction with your customers.
- Customer Support
Resources
Get Started
Gain useful insights about our products, trends and cloud telephony.
Cloudya at work
Ready for the cloud? Learn everything you need to know about Cloudya.
Service
Technical Documentation
Always be up to date with trends and new NFON releases.
Client Areas
Configure your extensions individually and get full insights on your data records.
Partner
Partner with NFON
Looking for a new way to power your business? Discover the partnership with us and drive success for your customers.

Demeter: A growing team working from anywhere

Demeter certifies organic food producers with a focus on sustainability and animal welfare. Shifting consumer habits have led to tremendous growth, and Demeter needed a flexible communication solution to support a growing team working from anywhere and any device.

Cloudya Business Premium provided them the flexibility they needed.

Industry: Organic food production
Headquarters: Darmstadt, Germany
Number of employees: 80 in hybrid work models

Problems faced by Demeter

Outdated technology

Limited analogue infrastructure and IT resources hindered growth.
Whenever a new employee joined the team, they had to manually connect new workstations.

Location dependency

Outdated PBX hardware was limited to one fixed location. Remote work was not possible.
The old infrastructure was not scalable.

Communication problems

Teams needed a seamless way to switch between web, desktop, and mobile devices.
Customer service was lacking due to fragmented communication options.

Our solution: Cloudya Business Premium

Cloud technology

Smart cloud telephony and Unified Communications (UC) functionalities.
Fully redundant platform with 100% uptime.
Secure and GDPR compliant. All data stays inside the EU.

Flexible and scalable

Digital platform that enables work from anywhere, with any device.
Seamless switch to digital communication without any business interruption.
Extemely easy to scale up or down according to business needs.

Improved communication

Intuitive, user friendly and easy to use interface.
Advanced call-forwarding profiles and clear monitoring interfaces.
One core solution with comprehensive features for streamlined workflows.

“Instead of having different PBX systems for each location, we can now use one single, easily scalable communication solution. The integration of Cloudya has given our teams a lot more flexibility.”

Tobias Armleder, IT Lead, Demeter

More about Cloudya

Demeter has benefited from Cloudya.
You can too!

Smooth transition and technical support from NFON.
One platform for all locations and communication needs.
Improved focus, collaboration, and productivity.