To use the app from the MS Teams, make sure that the Desktop App or the Web App is runing in the background and the user is logged in.
When the user starts a phone call, the call will open in a small floating window in the top-right corner of the app. Here you can:
- mute yourself
- put the call on hold or
- end the call.
After the call has been ended, the small window will disappear.
Apart from that, there is not much difference to the Cloudya app.
Keep in mind that some features are not available in the Cloudya App for MS Teams (e.g. Call forwarding, Fax or Shortcuts). To use these functions, open the Desktop app that is running in the background.